Question 1

What are AirCaps smart glasses?

Accepted Answer

AirCaps are lightweight smart glasses (49g) that display real-time captions, translate 60+ languages, and provide AI meeting intelligence directly in your field of view. They are designed for the Deaf and Hard of Hearing community, international travelers, and professionals.

Question 2

How accurate are AirCaps captions?

Accepted Answer

AirCaps provides 97% caption accuracy with just 300ms latency, using a 4-microphone beamforming array to capture speech clearly even in noisy environments.

Question 3

Is a subscription required for AirCaps?

Accepted Answer

No. AirCaps works free forever with unlimited captions in 9 languages. You also get 5 free hours per month of Pro features. Upgrade to Pro ($20/month) for unlimited 60+ languages, translation, and AI meeting features.

Question 4

Where does AirCaps ship?

Accepted Answer

AirCaps ships free to the US, Canada, UK, Australia, Germany, France, Japan, Brazil, India, and Mexico. Delivery takes 7-14 business days.

Question 5

What is the AirCaps return policy?

Accepted Answer

AirCaps offers a 15-day return window with no questions asked and a full refund. Customers are responsible for return shipping to our headquarters in San Francisco, CA.

Question 6

Do AirCaps require internet to work?

Accepted Answer

AirCaps require a Bluetooth connection to your phone and an internet connection for cloud-based speech processing. This enables the highest accuracy and lowest latency possible.

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